Atlassian Services and Training

Get More Value from Atlassian Tools Suite

Improve your software development, project management, and code quality with Atlassian’s leading suite of collaboration tools

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers (including 85 of the Fortune 100), Atlassian provides the tools that high-performance teams rely on to improve their software development, project management, collaboration, and code quality.

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Atlassian Services

As an Atlassian Silver Solution Partner, AgileTrailblazers provides a full range of services to help you rapidly improve the way your teams collaborate and work.

We can evaluate your unique needs, recommend the right tools to help you be successful, install and configure the latest Atlassian products, and work with your team to provide training and coaching.

With our expertise and guidance, you can extract maximum value from the most agile tools on the market.

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Our services include:

Assessment

We have an extensive software background and depth of expertise across many developmental frameworks. This expertise enables us to conduct assessments that provide deep insight into the use of your tools and processes. We then use these insights to guide you on which tools will best fit within your organization, and ensure that your Atlassian applications are configured optimally.

Our 140-point Assessment will benchmark your current state in the following areas:

  • Collaboration tools
  • Requirements and Sprint Management
  • Code Repository
  • Analysis of your entire DevOps Pipeline
  • How you build your environments
  • Native mobile app distribution
  • Native mobile remote DevOps agent
  • Environment monitoring

 

Based on your processes and technical stack, we can recommend the appropriate Atlassian tools, or we may advise you to keep your current tools if they are a better fit for the objectives you’re trying to accomplish.

Ask us about an Atlassian Assessment

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Licensing

As Atlassian Experts, we can help you manage all of your Atlassian licensing. Let us do the work to purchase new licenses, handle renewals, and manage upgrades.

As part of our licensing services, we will:

  • Setup a free trial of any of Atlassian’s tools that you’d like to test out
  • Help you purchase and optimize required licenses for all Atlassian products to ensure you’re getting the best possible value
  • Take care of all your license renewals so you never have to worry about missing a renewal date
  • Advise you on the best upgrades and add-ons for your organization’s specific needs

Ask us about Atlassian products licensing

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Implementation

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Blank Slate

In order to offer the widest range of customization possible, Atlassian products start out as a blank slate. While this has clear benefits, it can also be challenging to understand which combination of tools are right for your organization’s specific needs, and how to install and configure those tools properly.

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Full Set of Services

AgileTrailblazers offers a full set of Atlassian services including: configuration, installations, JIRA workflow customizations, JIRA Portfolio, plug-ins and more.

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Installation & Configuration

If you need to install and configure JIRA, Confluence, and other Atlassian products, we can help evaluate your hardware needs, perform capacity planning, install, migrate, or upgrade your products. Our Atlassian Experts can help install on your servers or in a cloud environment.

With our expertise and guidance, we can help you extract the most value out of Atlassian in 2, primary ways:
1
Customization of Atlassian products to execute specific processes
Whether it’s software delivery, HR, marketing, help desk, infrastructure work, or any other process you want to improve, we can help you customize the right combination of tools to meet your organization’s needs.
2
Dashboards
We can help you gather and pull data into Atlassian, and then display it in customized dashboards so you can get clear insights on what’s really happening both inside, and outside of your organization.
Ask us about Atlassian implementation

Training

From introductory level classes to advance JIRA administration, our Atlassian training helps you make the most of your investment.

Our Atlassian Training Catalog:

JIRA & Confluence Basics

This course covers the basics of how JIRA is organized, how teams often use JIRA, and how projects, boards and workflows can be used. This course will also include hands-on experience creating JIRA projects, creating and configuring boards, managing issues, querying issues, and project roles.

Who should attend:

This course is designed for new JIRA users, project managers, project administrators, and application admins.

High Level Topics:

  • What is JIRA
  • JIRA Roles
  • JIRA Projects
  • JIRA Boards
  • Managing issues
  • Workflow concepts
JIRA Projects for Agile

This course covers JIRA and Confluence focusing on creating projects and boards for handling Agile teams. We will cover JIRA boards for Sprints and Kanban, customizing boards, adding custom fields, customizing workflows, managing user roles, customizing board columns, swimlanes, and card layout. This course will also include hands-on experience creating and configuring JIRA Agile boards.

Who should attend:

This course is designed to go beyond the basics for JIRA users, team members, scrum masters, product owners, and project admins.

High Level Topics:

  • JIRA projects and boards
  • Running Sprints in JIRA
  • JIRA project roles
  • Customizing workflows and boards
  • Adding custom fields
  • Managing estimates and time tracking
  • Advanced board techniques
  • Agile reporting
JIRA Portfolio

This course covers the installation and use of JIRA Portfolio. We will cover managing Portfolio backlogs and integration with JIRA projects and best practices for executing Agile grooming and story point estimation. It will also cover Portfolio configuration for People and Teams, Releases and Streams, as well as Plan Reporting options. This course will include hands-on experience in creating a JIRA project, creating a Portfolio, creating Themes, Epics, estimation and grooming, synchronizing, performing what-if analysis and more.

Who should attend:

This course is designed for current users of JIRA in the roles of program manager, project manager, scrum masters, product owners and leaders responsible for managing programs and multiple teams.

High Level Topics:

  • JIRA Portfolio installation & configuration
  • Portfolio synchronization
  • People and Teams
  • Releases and Streams
  • Reporting options
  • Best practices for Agile
JIRA Agile Testing with Zephyr

This course covers the installation and use the Zephyr for JIRA plug-in for Agile Testing. We will cover creating tests, test steps, tests cycles, versioning of tests and best practices of Zephyr for Agile teams. We will also cover linking test to stories and Sprints, defect tracking, test execution and reporting. This course will include hands-on experience configuring a JIRA project with Zephyr, creating and executing tests as well as setting up versioning for Sprints.

Who should attend:

This course is designed for current users of JIRA in the roles of scrum masters, product owners, testers and developers.

High Level Topics:

  • Zephyr plug-in installation & configuration
  • Test Creation
  • Test Cycles
  • Test Execution
  • Versioning and Sprint execution
  • Agile best practices
JIRA & Confluence Administration

This course covers the administration of JIRA and Confluence, troubleshooting techniques, advanced user management with groups and security schemes, and more. This course will include instructional and hands-on activities.

Who should attend:

This course is designed for current users of JIRA administrators, system admins, and project admins.

High Level Topics:

  • Troubleshooting JIRA & Confluence Issues
  • Server Administation
  • Connecting JIRA and Confluence
  • Advanced User Management & Groups
  • Project Security and Security Schemes
  • Plug-In Management
  • Issue Management: Custom Fields, Field Configuration, Workflows, etc
  • Advanced topics like: Webhooks and 3rd party integrations
Customized Courses

We can create a customized course to meet the needs of your organization. From instructional sessions to hands-on learning, we have you covered.

Potential Topics:

  • JIRA Basics
  • Confluence
  • JIRA for Agile
  • JIRA Projects and Workflows
  • Advanced Workflows
  • JIRA Portfolio
  • JIRA Agile Testing with Zephyr
  • JIRA Administration
  • Bamboo and BitBucket
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Key Outcome

  • Shared Vision

Key Challenges

  • Change resistant organization
  • Outdated business model
  • Lack of agile mindset

Services

  • Visioning
  • Innovation
  • Assess
  • Product Portfolio Management

Learn More

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Ask Us About Atlassian Training for Your Organization

Atlassian Products Supported

Jira_Core_2x-blue
JIRA Core is built for business teams. Plan, track and report any business project with JIRA Core and keep your team organized.
Jira_Software_2x-blue
JIRA Software is designed specifically for software teams and provides best-in-class agile tooling, deep developer tool integrations, and a focused project experience for your entire software team. JIRA Software is tailored to Agile software development teams using Kanban and Scrum, but also includes traditional business projects as well.
Jira_Service_Desk_2x-blue
JIRA Software is designed specifically for software teams and provides best-in-class agile tooling, deep developer tool integrations, and a focused project experience for your entire software team. JIRA Software is tailored to Agile software development teams using Kanban and Scrum, but also includes traditional business projects as well.
Confluence_2x-blue
Confluence is Atlassian's own Wiki application for creating, organizing, and discussing work with your teams. It can act as a document repository for your teams, or an Intranet to share information across your organization. Simply put, Confluence is a powerful engine for collaboration.
Bitbucket_2x-blue
Bitbucket is a Git repository management system designed for professional teams. It provides tools for distributed version control, the extensibility to ensure it integrates into your workflow, and the ability to massively scale as your team grows.
Fisheye_2x-blue
JIRA Software is designed specifically for software teams and provides best-in-class agile tooling, deep developer tool integrations, and a focused project experience for your entire software team. JIRA Software is tailored to Agile software development teams using Kanban and Scrum, but also includes traditional business projects as well.
hipchat
HipChat is team chat that's built for business. HipChat can scale to enterprise offering file/screen sharing, video, group, and individual chat options.
Bamboo_2x-blue

Bamboo is a continuous integration and delivery tool that ties automated builds, tests and releases together in a single workflow. It works great alongside JIRA and Bitbucket providing a fully traceable deployment pipeline.

Crucible_2x-blue
JIRA Software is designed specifically for software teams and provides best-in-class agile tooling, deep developer tool integrations, and a focused project experience for your entire software team. JIRA Software is tailored to Agile software development teams using Kanban and Scrum, but also includes traditional business projects as well.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 100,000 global customers (including 85 of the Fortune 100), we’re advancing the power of collaboration with products including Jira, Jira Service Desk, Jira Ops, Confluence, Bitbucket, Trello, and more.

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About Agile Trailblazers

AgileTrailblazers is a Digital Transformation consulting firm, passionate about enabling organizations to rapidly realize Continuous Business Value Delivery (CBVD)®, higher productivity and improved quality, through the use of lean and agile principles.

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We Are About Value Creation

We believe value creation is maximized by scaling efficiency and productivity to build sustainable organizations.
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Sustainable Organizations

We build sustainable organizations by enlisting thought leaders who unlock the human capabilities of initiative, creativity and passion.
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Continuous Innovation

We believe that successful companies continuously innovate - leveraging these entrepreneurial capabilities.

AgileTrailblazers are trusted partners that focus on helping our customers attain real business results by listening, collaborating, and solving our customer issues. Customers realize tremendous value through our proprietary Continuous Business Value Delivery®, AgileGPS® and AgiLEAD® capabilities.

Many customers across multiple industries, including Fortune 500 companies, rely on Agile Trailblazers Assessments to successfully jumpstart their Agile Transformation journey.

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AgileTrailblazers was ranked #396 on 2018’s Inc. 5000 list, and ranked #15 among top IT Management Consulting companies.

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