Learn how Service-Flow built a ready-to-use, online ITSM Integration Service, for connecting disparate ITSM tools, on the CloudBees Continuous Delivery Platform.
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Case Study Summary:
Challenge: Build a new, high-availability ITSM integration service from the ground up.
Solution: Develop and deploy the service in just 3 months using the CloudBees CD Platform to enable rapid Java development with CI and frequent, incremental updates with no maintenance windows.
Results:
- Development time cut by 50%
- Updates deployed without service interruption
- Availability of 99.999% achieved
